<![CDATA[[MobileRatty] tag: address]]> http://mobileratty.com/tag/address Wed, 08 Oct 2008 17:03:17 +0000 iRatty Engine http://blogs.law.harvard.edu/tech/rss <![CDATA[Rogers Releases BlackBerry Bold OS 4.6.0.162]]> http://mobileratty.com/article/e2593fdd349593f2e20bf86ffb11e33a http://mobileratty.com/article/e2593fdd349593f2e20bf86ffb11e33a If you’re a BlackBerry Bold user, or even if you’re not, chances are you know of the (cough) issues that people have been going through on the device. Spontaneous restarts and dropped calls among other things were not uncommon.

Well, good news for everyone running the device is that together with Rogers, RIM has released a new OS upgrade (4.6.0.162) which should address most of the issues people were having. The Bold ships with OS 4.6.0.125, so I know there are a whole bunch of you out there that were sitting patiently waiting for this.

To get started, download the OS from RIM’s website, install the package and then open Dekstop Manager. The update should go through without a hitch. As always with any OS upgrade however, make sure you BACKUP your device.

[Via: BlackBerrySync]

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]]> Sat, 11 Oct 2008 11:16:59 +0000 blackberry bold upgrade att tilt upgrade blackberry bold user windows mobile professional upgrade issues issues people people Rogers Releases BlackBerry Bold OS 4.6.0.162 <![CDATA[Nuance Mobile Care Available for T-Mobile USA Customers]]> http://mobileratty.com/article/f08274ddbd6643809f4820e10e331d21 http://mobileratty.com/article/f08274ddbd6643809f4820e10e331d21
BURLINGTON, MA, – Nuance Communications, Inc. (Nasdaq: NUAN) announced that T-Mobile USA, one of the fastest growing providers of wireless voice and data services, is deploying Nuance’s Mobile Care solution on select T-Mobile handsets.

The new application will enable T-Mobile to provide its customers with a more intuitive, user-friendly experience, allowing them to automatically resolve common problems. T-Mobile customers can now address such issues as diagnosing and repairing configuration problems, along with making account and billing inquiries – all on their mobile phones. Pilots and trials in both the U.S. and Europe have proven customers’ preference for on-device self-service.

“T-Mobile works toward delivering exceptional service to every customer, every day,” said Warren McNeel, vice president of product development at T-Mobile USA. “Nuance Mobile Care gives us the ability to provide a superior customer service experience and offers our customers an easy way to learn about and use advanced services, right from the screen of their phone.”

“The growing complexity in devices and data service technologies has made it challenging for wireless operator customer support and made it more difficult for subscribers to discover beneficial services,” said J. Gerry Purdy, Ph.D., vice president and chief analyst, Mobile & Wireless Communications at Frost & Sullivan. “Nuance Mobile Care represents an excellent solution for T-Mobile that enables their customers to solve – right on the device - many of the common problems they encounter, from checking their account balance and paying bills to upgrading their data plans and setting up email.”

“T-Mobile is known for its great service, which reflects the company’s ongoing commitment to meeting the needs of their customers.” said Mikael Berner, vice president and general manager for Nuance Mobile Care. “With our Mobile Care solution, the bar has been raised for quality customer service, helping companies reach the next plateau in customer satisfaction. Devices can now solve problems and answer questions more quickly and easily than ever before.”

Nuance Mobile Care solutions can be embedded on a customer’s mobile device over-the-air (OTA) or installed by the manufacturer. The interactive experiences, such as paying a bill, new feature tutorials or relevant service discovery can be created by the operators and pushed OTA to any device that supports Nuance Mobile Care. The product suite enables the delivery of interactive promotions, the resolution of most customer support problems, and allows operators to deliver a branded service experience to their subscribers.

About T-Mobile USA
Based in Bellevue, WA, T-Mobile USA, Inc. is the U.S. operation of Deutsche Telekom AG’s Mobile Communications Business, and a wholly owned subsidiary of T-Mobile International, one of the world’s leading companies in mobile communications. By the end of the second quarter of 2008, 125 million mobile customers were served by the mobile communication segments of the Deutsche Telekom group — 31.5 million by T-Mobile USA — all via a common technology platform based on GSM, the world’s most widely used digital wireless standard. T-Mobile’s innovative wireless products and services help empower people to connect to those who matter most. Multiple independent research studies continue to rank T-Mobile among the highest in numerous regions throughout the U.S. in wireless customer care and call quality. For more information, please visit www.t-mobile.com. T-Mobile is a federally registered trademark of Deutsche Telekom AG.

Nuance Communications, Inc.
Nuance Communications, Inc. (NASDAQ: NUAN) is a leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications. For more information, please visit www.nuance.com.

]]> Sat, 11 Oct 2008 07:05:00 +0000 t-mobile t-mobile usa t-mobile international mobile enable t-mobile nuance customers nuance mobile care rank t-mobile Nuance Mobile Care Available for T-Mobile USA Customers <![CDATA[DoCoMo serves your DLNA content to a friend's TV via mobile phone]]> http://mobileratty.com/article/40842b5f062f49a73ae6e391f651e5f1 http://mobileratty.com/article/40842b5f062f49a73ae6e391f651e5f1 Filed under: , , , , ,

Eager to live in the fantastical future it has prophesied, NTT DoCoMo went to CEATEC and demoed an upcoming addition to its Pocket U service: MH2H (Mobile Home to Home), which gives you the ability use your cellphone to stream content from your computer at home to a friend's TV. The phone connects to your friend's WiFi network and sends his or her DLNA-compliant receiver the IP address of your also-DLNA-compliant server, then tells said server to accept the connection and start streaming any videos, songs, or photos you feel like sharing. When you leave, the connection ends and every one goes back to partying on their own isolated media islands like it's 2006.

[Image courtesy of Tech-On!]
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]]> Fri, 10 Oct 2008 12:49:00 +0000 mobile home home home entertainment friend dlna -compliant receiver stream content server fantastical future phone connects DoCoMo serves your DLNA content to a friend's TV via mobile phone <![CDATA[Future Of Mobile 2008 Competition]]> http://mobileratty.com/article/125bb051132df368748866c84cebfb17 http://mobileratty.com/article/125bb051132df368748866c84cebfb17

 Future of Mobile 2008

Our Commander and Chief Matt has been given 2 tickets to the Future of Mobile 2008 show in London on the 17th & 18th of next month and has decided to offer one of our readers the chance not only to spend the a bit of time with himself (that's a whole other competition) but to attend the event with him.

The Future of Mobile show (or FOM for short) features answers to questions like:

  • How will the threats and opportunities of increased openness affect you?
  • What is the future of mobile operating systems?
  • How to gain adoption of your apps in emerging markets
  • How you'll be affected by Google's latest moves in mobile

    Expert analysis of new mobile services worldwide will be given and you will get the chance to see ideas and tactics for breaking down the barriers inhibiting mobile start-ups.

    The ticket we are offering is worth a massive £580 and includes a 1 Day Conference Pass, lunch paid for by Matt and access to the workshops being run at the event.

    Speakers at the event include:

    Daniel Appelquist James Body Jason Langridge Rich Miner Doug Richard Simon Rockman Christian Sejersen David Wood
    Daniel Appelquist James Body Jason Langridge Rich Miner Doug Richard Simon Rockman Christian Sejersen David Wood
    Vodafone Truphone Microsoft Google Trutap SonyEricsson Mozilla Symbian

    Our usual competition rules apply. Simply send us a paragraph on why you should win along with your your name, mobile number and email address using our normal contact page. One entry per person please, but feel free to get your friends and family to enter too!

    Find out more about the event visit : http://www.future-of-mobile.com/2008/london/

    Good luck and we'll announce the winner really soon!

    Posted by: John

    • Original post blogged on b2evolution.

    ]]>     Fri, 10 Oct 2008 08:10:11 +0000 mobile mobile services worldwide mobile start-ups future event event include event visit competition chief matt Future Of Mobile 2008 Competition     <![CDATA[Digia @Web WebKit-based browser for UIQ 3 now available]]> http://mobileratty.com/article/de35f13273c33ecbf50fcce957a35ce7 http://mobileratty.com/article/de35f13273c33ecbf50fcce957a35ce7

    Users of the Sony Ericsson Symbian UIQ3 based smartphones can now grab the full version (as opposed to beta) of Digia’s @Web browser and enjoy web on their handset as they never have before. The WebKit-based browser is complaint with such standard as HTML 4.01, JavaScript 1.5 (AJAX included), HTTP 1.1 with support to secure and non-secure browsing, cookies, embedded audio (wav, mp3 and midi) and more. Features include full finger touch UI, accelerated panning, full screen browsing (auto-hiding address and navigation bar), page rotation for portrait and landscape browsing, four zoom levels, bookmarks support (with folders and favicons), URL auto-complete and more.

    Digia @Web costs 8 EUR and it’s a must have for everyone using some of the newer Sony Ericsson smartphones. There’s a free trial version, too…

    [Via: AllAboutSymbian]

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    ]]>     Thu, 09 Oct 2008 14:58:09 +0000 browser free trial version opera mobile digias web browser version opera software confirms sony ericsson smartphones support bookmarks support Digia @Web WebKit-based browser for UIQ 3 now available     <![CDATA[ iTunes Remote App for Android Looks Fantastic [Android Itunes Remote] ]]> http://mobileratty.com/article/b6a514f9b81f6ac4b23b938e4238a1fd http://mobileratty.com/article/b6a514f9b81f6ac4b23b938e4238a1fd One of our favorite apps for the iPhone is the iTunes remote, so we're thrilled to see one for Android. Jeff Sharkey says that he reverse engineered the remote protocol from the iPhone and touch and used it to create an iTunes remote for Android (a process he details here). As you can see in the video, it looks amazing and works perfectly in the Android emulator, just like Apple's (in the real thing, you won't actually have to enter the IP address or pairing code). Since Jeff is already a $275,000 winner of the Android Dev Challenge, we're hopeful it'll work just as beautifully on a real live handset. [Jeff SharkeyJ


    Poll

    ]]>     Thu, 09 Oct 2008 14:25:46 +0000 android itunes remote android emulator android dev challenge jeff sharkey jeff real real live handset favorite apps iTunes Remote App for Android Looks Fantastic [Android Itunes Remote]     <![CDATA[Rain clouds, real time weather forecasts for mobile phones]]> http://mobileratty.com/article/b68a642c0b0ba8f2b50fbc9be7a6deab http://mobileratty.com/article/b68a642c0b0ba8f2b50fbc9be7a6deab The capricious tendency of typhoons (now in season in Tokyo) to change their course at whim means that no matter what the weather forecast predicted in the morning, the details of exactly when and where you might get caught out in a trouser leg soaking down pour are hard to pin down.

    While we tend to think of this as a fact of life, the National Weather Association has teamed up with mobile phone provider NTT Docomo to offer a “rain cloud mail messaging” alert service. Yes, this means your mobile phone alerts you of the approaching presence of a big fat rain cloud that you probably can’t detect from within your cubicle. It also means that you know to go pick up your take-out lunchbox from the convenience store now because in 30 minutes it could get ugly outside.

    Specifically, subscribers to the service, which has a monthly service charge of ¥105 (about $1), input their location and the strength and proximity of the rain clouds about which they would like to be notified. At the bottom of the mail is a link to the current 6 hour forecast for your area on the National Weather Association mobile site.

    Meanwhile those with GPS capable phones can take advantage of a new service called “10 minute furidasu” (“furidasu” means “begin to rain”) from Dwango and Life & Business Weather that offers a rain forecast in 10 minute intervals based on your current location.

    The ¥105 a month service rates the weather within a 1kg radius on a seven-point scale from “clear” to “violent rain.” This type of live feed is also intended to track “guerilla rain,” the aforementioned shoe soaking variety that, due to its strong but short-lived nature, could easily be avoided with accurate, up to date information.

    Not only are these services time and place specific, they are also season specific. Like the UV level forecasting services we covered during the summer months, these new rain sites address a concern that is fortunately (for us) not year round. On the other hand, together they display a level of customization that makes the standard nightly news forecast seem down right obsolete.

    japan-trend-shop-banner

    ]]>     Thu, 09 Oct 2008 10:48:14 +0000 rain rain clouds rain forecast weather track guerilla rain rain sites address violent rain service month service Rain clouds, real time weather forecasts for mobile phones     <![CDATA[Vonage slams Skype for not following emergency rules]]> http://mobileratty.com/article/bf74d277b9f1f25b649082bca11927a3 http://mobileratty.com/article/bf74d277b9f1f25b649082bca11927a3 Vonage lays down the smackdown for Skype's refusal to adhere to Ofcom rules, an independent regulator and competition authority for the UK communications industries. Last month, Ofcom introduced rules mandating access to emergency services (999 in the United Kingdom) for VoIP providers whose customers make calls that connect to the public switched service.  The rules also specify that caller address information is to be made available to emergency services so that, as far as possible, emergency service operators know where a call is originating from. 

    Vonage points out that since it started offering services in the UK in 2005 that all Vonage customers have been able to dial 999.  Vonage also makes available caller address information (CallerID) to emergency operators.

    According to Vonage, "Skype is choosing to flout the new rules by claiming that they do not apply and that they could be harmful to public safety. Skype In and Skype Out services offer their customers calls that connect to the public switched service and are therefore caught by Ofcom's new rules." Vonage added, "Skype's statement that compliance could be harmful to public safety is in Vonage's view an abdication of social responsibility - especially when you consider that the telephone provided by Skype is designed to resemble a regular telephone.  To deny consumers the ability to dial 999 is socially irresponsible and potentially very harmful."

    Vincent Potier, Managing Director of Vonage UK comments: "This is an absurd position.  How can refusing to allow customers to dial 999 in cases of emergency ever be in the interests of public safety?  It is Skype that is causing harm to public safety, not Ofcom."     

    So who's right? Is Vonage simply making a stink to drum up some free publicity by attacking the #1 popular VoIP application? Is Vonage attacking Skype because Skype has millions more customers? Let's examine. First off, Ofcom explained that research revealed that as many as 78% of VoIP users who cannot use their service to call 999 thought they could, or did not know whether they could. As such, Ofcom set out to propose guidelines for 999 to ensure VoIP users were aware if they could or could not dial 999.

    Ofcom stated in their rules, requiring only certain types of VoIP service providers to allow users to call 999 by early 2008. In Ofcom's list of VoIP service provider types it would appear that P2P apps, such as Skype is specifically EXCLUDED. However, Skype also falls under another VoIP type, 'VoIP Out' services, which would make them fall under Ofcom guideliness.

    In March 2007, Ofcom put in place a code of practice that requires all VoIP providers to make it clear to consumers whether or not their service includes access to emergency services. From this code of practice statement, it does seem clear that Ofcom is asking Skype to at least make it clear to their customers that you cannot dial 999 using SkypeOut and expect emergency services to work.

    Let me break out the four main types of VoIP services according to Ofcom's definition:
    • 'Peer-to-peer' services that make and receive calls to other PCs and connected devices (Type 1);
    • 'VoIP Out' services which allow users to make calls to ordinary phone numbers but not receive them (Type 2);
    • 'VoIP In' services which allow users to receive calls from ordinary phone numbers but not make them (Type 3); and
    • Full-service VoIP which allows users to make and receive calls to and from ordinary phone numbers (Type 4).
    Under Ofcom's proposals, providers of types 2 and 4 services would be required to offer access to emergency services. Most Skype users fall under Type 1 (P2P), so in these cases, Skype must at least make it clear to their customers that 999 emergency dialing is not available.

    However, many Skype users have SkypeOut accounts and fall under Type 2, which requires providers of type 2 (and 4) services to offer access to emergency services. So it would appear Vonage is right.

    Let's start with Type 1 Skype customers (P2P), which is the vast majority of Skype customers. How exactly would Skype go about notifying customers that they don't have emergency dialing? They could issue a popup statement the first time you launch Skype or maybe even the first 10 launches to cover any liability issues that 1 notification wasn't enough. Simple enough to do.

    The issue with actually providing 999 access is much trickier. Skype is a mobile application, so even if you specify your home address, you could be in a London cafe when an emergency strikes.

    Also, suppose I am a UK citizen but I'm travelling to the U.S. In the U.S. I dial 911 not 999. So if I dial 999 while in the U.S., should Skype still route the emergency call to the U.K. 999 emergency services? Obviously, there are problems with this. You would need to route the emergency call to the closest emergency services center and not across the Atlantic Ocean. Additionally, each country has their own emergency phone number. Routing a call to the closest emergency center using geocoding (by IP address) could be leveraged, but even that isn't perfect. It still wouldn't send accurate location information and it would could only send the call to a 911 emergency location center with an accuracy of 30+ miles.

    VoIP Out services that are mobile (i.e. Skype, Jajah) and that are not fixed (i.e. Vonage, Packet8) need their own classification for Ofcom rules. Skype can't possibly offer 999. Maybe one day technology with solve this problem. While technically Vonage is right when you look at the "letter of the law" with regards to the Ofcom rules, Vonage knows full well Skype can't easily offer 999 services and it seems to me that they're using the battering ram of FUD to scare British citizens into signing up for their services instead.

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    ]]>     Thu, 09 Oct 2008 06:32:29 +0000 emergency expect emergency services baby emergency call call emergency service operators services vonage voip services emergency phone Vonage slams Skype for not following emergency rules     <![CDATA[Best Buy offers new Blue Label laptops]]> http://mobileratty.com/article/938b98050a24a03169ca6bec6e85bdc2 http://mobileratty.com/article/938b98050a24a03169ca6bec6e85bdc2 HP Pavilion dv3510nr

    Best Buy, besides doing exclusive tie ins with Toshiba and Klipsch, also is showcasing today a new HP laptop, the dv3510nr. This offering, plus the Toshiba one, are part of the company’s new customer-feedback driven, exclusive Blue Label series of consumer electronics products.

    The Blue Label line has Best Buy working with manufacturers to design products which “address the needs” of consumers. The CE retailer learned from its customers about laptops that they want “longer battery life, a thin and lightweight design, an illuminated keyboard, more optimal screen size and superior warranty support.”

    The HP Pavilion dv3510nr, to that end, retails for around $1,200. Key features include a weight of under five pounds, a 13.3-inch display, up to four hours of battery life and a backlit keyboard. They should be available now.

    Best Buy

    ]]>     Wed, 08 Oct 2008 17:03:17 +0000 battery life consumer electronics products blue label line key features include pavilion dv3510nr backlit keyboard keyboard superior warranty support dv3510nr Best Buy offers new Blue Label laptops     <![CDATA[Best Buy offers new Blue Label laptops]]> http://mobileratty.com/article/6ed271adff45ba683faa18410833a4e7 http://mobileratty.com/article/6ed271adff45ba683faa18410833a4e7 HP Pavilion dv3510nr

    Best Buy, besides doing exclusive tie ins with Toshiba and Klipsch, also is showcasing today a new HP laptop, the dv3510nr. This offering, plus the Toshiba one, are part of the company’s new customer-feedback driven, exclusive Blue Label series of consumer electronics products.

    The Blue Label line has Best Buy working with manufacturers to design products which “address the needs” of consumers. The CE retailer learned from its customers about laptops that they want “longer battery life, a thin and lightweight design, an illuminated keyboard, more optimal screen size and superior warranty support.”

    The HP Pavilion dv3510nr, to that end, retails for around $1,200. Key features include a weight of under five pounds, a 13.3-inch display, up to four hours of battery life and a backlit keyboard. They should be available now.

    Best Buy

    ]]>     Wed, 08 Oct 2008 17:03:17 +0000 battery life consumer electronics products blue label line key features include pavilion dv3510nr backlit keyboard keyboard superior warranty support dv3510nr Best Buy offers new Blue Label laptops