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Nokia Comes with Music must come with operator support too, says Ovum

2008-10-07 21:23:00 by Maximus in Just Another Mobile Phone Blog
 
...support on the ground. Perhaps Nokia surmises that it is this very bullishness that will push the operators into supporting a music service in direct competition with their own Nokia's new music service may eventually be seen by consumers as an exciting revolution that lowers the cost of exploring and discovering a sizeable choice of music....
 
Tags: music, nokia, music service, service, music services, music labels, labels, music enthusiasts rely, nokia music store
 
 
 
 
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LogMeIn Launches First Web-Based Remote Support Tool For Symbian-based Smartphones

2008-04-02 18:01:00 by Maximus in Just Another Mobile Phone Blog
 
...Support, Diagnostics and Training CTIA Wireless 2008, Las Vegas, LogMeIn, Inc., announced the general availability of its LogMeIn Rescue+Mobile for smartphones running the Symbian S60 platform giving carriers, corporate IT departments and IT service organizations the ability to remotely access and troubleshoot a Symbian S60, 3rd generation...
 
Tags: logmein, support, purchase logmein rescuemobile, rescuemobile, logmein rescue, simultaneously support smartphones, logmein ignition, support technicians, technicians
 
 
 
 
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Motorola Good Technology Group Expands Worldwide Device Support for Good Mobile Messaging

2008-05-27 22:21:00 by Maximus in Just Another Mobile Phone Blog
 
...Supported on More than 300 Device/Carrier Combinations Worldwide SANTA CLARA, CA. May 27, 2008 Motorola , Inc.s (NYSE: MOT) Good Technology Group today announced that it is expanding worldwide device support for Goods mobile email, application access, and over-the-air security and management solution to more than 300 device/carrier...
 
Tags: device support, device support portal, worldwide device support, support, device support programs, todays device support, device, mobile, device choice
 
 
 
 
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Dell to Offer (Paid) Premium Support Package

2008-04-22 17:43:33 by Mark Hachman in Gearlog
 
...support you want? According to Dell, they're here to help--for a price The company said Monday that it will be rolling out a premium support package for consumers. The premium service offer provides household support by an advanced support team in North America for one year, Dell said. The technicians are "empowered to address a comprehensive...
 
Tags: support, premium support package, dell, tech support experience, tier-2 support, premium service, 24x7 phone support, premium service offer, dell plans
 
 
 
 
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Vodafone wants you to solve your own technical problems - on-device tech support

The Article has images
2008-02-28 23:27:18 by willpark in IntoMobile
...support for your electro-gizmo can become a trying experience, at best. Especially with all the tech-support out-sourcing that's been going on recently. There's nothing more infuriating that having some technical support representative from the Philippines reading off a script Vodafone has taken the first steps to keep your blood-pressure in...
 
Tags: customer service, service, self-service, technical support representative, technical support, mobile self-service software, customers, t-mobile usa customers, experience
 
 
 
 
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CellSpin adds Symbian support; Mobile bloggers rejoice

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2008-03-07 12:44:00 by dusanb in IntoMobile
...support for Symbian OS powered smartphones. The official release which follows after the jump doesn't actually specify whether two popular "flavors" of Symbian OS (S60 and UIQ) are now supported, but after visiting CellSpin's website I've figured it's only Nokia's platform that CellSpin, at least initially, endorses Until today, only Windows...
 
Tags: mobile, symbian, cellspin software, software, cellspin, mobile phones, supports windows mobile, supports, mobile world conference
 
 
 
 
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AT&T and Cell Phones for Soldiers Surpass First-Year Goal, Raising Over $2 Million to Support U.S. Troops with Free Phone Cards

2008-07-04 18:31:00 by Maximus in Just Another Mobile Phone Blog
 
...Support to Continue Via 2,000-Plus Company Stores and Volunteer Efforts Recycle wireless phones and help connect U.S. military families with free phone cards. AT&T Inc. (NYSE:T) and military charity Cell Phones for Soldiers (CPFS) have been connecting those dots since July 2007 by recycling cell phones in more than 2,000 AT&T stores across...
 
Tags: phones, cell phones, support, free, military families, families, million wireless phones, phone cards, company
 
 
 
 
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Windows Vista Service Pack 1 Free Tech Support

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2008-07-17 15:17:57 by Editor in VoIP & Gadgets Blog
...support for Windows Vista, but only for Service Pack 1 (SP1). This even includes FREE phone support So fear not upgrading or installing Vista SP1 - Microsoft's got your back Note: Chat and e-mail support is available only in the United States and Canada This support for SP1 is valid until March 18, 2009 Here's a screenshot of the...
 
Tags: support, free tech support, free, vista, service pack, vista service pack, microsoft, microsoft vista, compatibility support
 
 
 
 
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Windows Vista Service Pack 1 Free Tech Support

The Article has images
2008-07-17 15:17:57 by Editor in VoIP & Gadgets Blog
...support for Windows Vista, but only for Service Pack 1 (SP1). This even includes FREE phone support So fear not upgrading or installing Vista SP1 - Microsoft's got your back Note: Chat and e-mail support is available only in the United States and Canada This support for SP1 is valid until March 18, 2009 Here's a screenshot of the...