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Vodafone wants you to solve your own technical problems - on-device tech support

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2008-02-28 23:27:18 by willpark in IntoMobile
...technical support for your electro-gizmo can become a trying experience, at best. Especially with all the tech-support out-sourcing that's been going on recently. There's nothing more infuriating that having some technical support representative from the Philippines reading off a script Vodafone has taken the first steps to keep your...
 
Tags: customer service, service, self-service, technical support representative, technical support, mobile self-service software, customers, t-mobile usa customers, experience
 
 
 
 
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Nokia Earns Prestigious Service and Capability Performance (SCP) Certification for its Global Technical Assistance Center

2007-12-24 11:19:00 by Maximus in Just Another Mobile Phone Blog
 
...Technical Assistance Center (TAC) has achieved certification under the prestigious Service Capability & Performance (SCP) Standards program. The Technical Assistance Center is part of the Enterprise Solutions business group of Nokia, which is dedicated to helping worldwide corporations and institutions achieve new levels of productivity and...
 
Tags: scp, scp standards program, achieve scp certification, service, service strategies applies, service strategies, scp certification, service strategies corporation, certification
 
 
 
 
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Huawei opens 'Global Technical Assistance Centre' in Spain

2008-05-27 23:36:00 by Maximus in Just Another Mobile Phone Blog
 
...Technical Assistance Centre (GTAC) in the Málaga Technology Park in Spain. The centre will provide technical support services to operators in all Spanish speaking countries The centre will eventually employ up to 50 professionals, most of them engineers specialising in areas such as wireless, broadband, data and core network technologies....
 
Tags: huawei, centre, telefnica, telefnica global account, huawei technologies, spain, innovation centre, president csar alierta, president
 
 
 
 
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iPhone 3G technical data and specifications

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2008-06-09 22:25:28 by Will Park in IntoMobile
...technical specs Size and weight Height: 4.5 inches (115.5 mm Width: 2.4 inches (62.1 mm Depth: 0.48 inch (12.3 mm Weight: 4.7 ounces (133 grams Capacity 8GB or 16GB flash drive Cellular and wireless UMTS/ HSDPA (850, 1900, 2100 MHz GSM/EDGE (850, 900, 1800, 1900 MHz Wi-Fi (802.11b/g Bluetooth 2.0 + EDR GPS Assisted GPS Color 8GB model:...
 
Tags: iphone, audio, stereo audio, audio formats, iphone haters, formats, usb power adapter, usb, mov file formats
 
 
 
 
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Yahoo! Awarded Highest Technical Honor for Data Mining and Knowledge Discovery

2008-08-24 19:25:00 by Maximus in Just Another Mobile Phone Blog
 
...technical award in the fields of data mining and knowledge discovery ACM SIGKDD is pleased to present Dr. Raghu Ramakrishnan with its 2008 Innovation Award for his important contributions to the advancement of the data mining and knowledge discovery," said Gregory Piatetsky-Shapiro, chair of ACM SIGKDD. "Dr. Ramakrishnan's visionary research...
 
Tags: data, innovation award, innovation award winner, sigkdd, sigkdd innovation award, knowledge discovery, yahoo, web, web-scale data management
 
 
 
 
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Dells 3008WFP is available again, technical issues resolved

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2008-05-13 22:05:25 by admin in Cool Gadgets and Gizmos
...technical-issue-town , your prayers have been answered. The monster display is back on the companys virtual shelves, presumably with that small technical issue wiped out of existence. So go for it people; that larger-than-life game of Crysis wont wait forever Thanks, Mert Read | Permalink | Email this | Comments More: continued here
 
Tags: technical issue wiped, companys virtual shelves, monster display, wait forever, existence, comments, prayers, permalink, email
 
 
 
 
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Dell's 3008WFP is available again, technical issues resolved

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2008-05-13 14:29:00 by Joshua Topolsky in Engadget
...technical-issue-town , your prayers have been answered. The monster display is back on the company's virtual shelves, presumably with that "small technical issue" wiped out of existence. So go for it people; that larger-than-life game of Crysis won't wait forever Thanks, Mert] Read | Permalink | Email this | Comments
 
Tags: dell, virtual shelves, monster display, wait forever, technical issue, wiped, existence, comments, prayers
 
 
 
 
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Dells 3008WFP is available again, technical issues resolved

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2008-05-13 19:29:00 by Joshua Topolsky in
...technical-issue-town , your prayers have been answered. The monster display is back on the company's virtual shelves, presumably with that "small technical issue" wiped out of existence. So go for it people; that larger-than-life game of Crysis won't wait forever Thanks, Mert] Read | Permalink | Email this | Comments
 
Tags: virtual shelves, monster display, wait forever, technical issue, wiped, existence, comments, prayers, dell
 
 
 
 
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Sales cease on Dell 3008WFP 30-incher due to "technical issue"

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2008-04-12 00:00:00 by Ryan Block in Engadget
...technical issue with the product that has been long resolved. [Um, it's only April? - Ed. ] Currently the monitors are on extended lead times and in order to manage demand, the 3008 is not available on dell.com. We are managing orders on a prioritized basis and hope to have the product available to all customers in the near future So there...
 
Tags: dell, technical issue, monitor, manage demand, lead times, round rock, 30-inch 3008wfp, product, customers